Privacy Policy


Your personal information

This privacy policy explains how we collect and process your personal data.  Personal data, or personal information, means any information about an individual from which that person can be identified.  This includes information that you tell us, what we learn from you and the choices you make about the marketing you want us to send to you.  This policy explains how we do this, what your rights are and how the law protects you.

We do not knowingly collect data relating to children.

1. Changes to data protection law

The law in relation to data protection changed on 25 May 2018 when the General Data Protection Regulation comes into force in the United Kingdom and across Europe.

This version was last updated on 31st July 2018. Your use of our website and services will be subject to the most current version of this privacy policy posted on our website at the time of your use. We recommend that you check the website from time to time to inform yourself of any changes in this policy or any of our other terms, and you are solely responsible for reviewing and becoming familiar with any modifications to this privacy policy.

2. Who we are and how you can contact us

We are TaskSpace Limited.  Our registered office is at Trident House, 70 High Street, Houghton Regis, Bedfordshire, LU5 5BJ.

You can contact us by email at sales@taskspace.co.uk If you need to you can write to us at TaskSpace Limited, Trident House, 70 High Street, Houghton Regis, Bedfordshire, LU5 5BJ.

Our representative for all queries in relation to this policy and your data protection rights is Damon Cantley.

When we refer to our website, we mean our website at https://www.taskspace.co.uk/.

3. Where we collect your personal information from

We may collect personal information about you in the following ways:

Data you give to us:

  • Data you give us at any exhibitions or live events
  • Data you give to us when you use our services and purchase our products
  • When you talk to us on the phone or visit our sites
  • When you use our website and use our online forms
  • In emails or letters to us
  • If you take part in our competitions or promotions
  • When you give us feedback

Data we collect when you use our services:

  • Payment and transaction data
  • Profile and usage data, including data we gather from the devices you use to connect to those services such as computers and mobile phones, using cookies (please see our separate cookies policy) and other internet tracking software

Data from third parties we work with:

  •  Credit reference agencies
  • Social networks such as LinkedIn
  • Public information sources, such as Companies House, directories and business listings
  • Sub-contractors that we may use

4. Data we collect about you

We may collect, use, store and transfer different kinds of personal data about you if you are a customer or a prospective customer, which we have grouped together as follows:

Identity data – name and job title

Contact data – billing address, delivery address, email address or telephone numbers (landline or mobile)

Financial data – bank account and payment card details where you are a customer

Transaction data – details about payments to and from you and other details of the services you have used from us

Technical data – internet protocol (IP) address (when you submit or fill in any forms on our website), your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website

Profile data – the business sector you operate in, preferences and feedback.

Usage data – information about how you use our website, products and services

Marketing and communications data – your preferences in receiving marketing from us and our third parties and your communication preferences

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any special categories of personal data about you.  This includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

5. How we use your personal information

Your privacy is protected by law.

We are only allowed to use personal information about you if we have a legal basis to do so, and we are required to tell you what that legal basis is.  We have set out in the table below: the personal information which we collect from you, how we use it, and the legal ground on which we rely when we use the personal information.

In some circumstances we can use your personal information if it is in our legitimate interest to do so, provided that we have told you what that legitimate interest is.  A legitimate interest is when we have a business or commercial reason to use your information which, when balanced against your rights, is justifiable.  If we are relying on our legitimate interests, we have set that out in the table below.

What we use your personal information for  What personal information we collect Our legal grounds for processing Our legitimate interests (if applicable)
To register you as a new customer
  • Identity
  • Contact
  • Performance of a contract with you
To process and deliver our services and your order
  • Identity
  • Contact
  • Transaction
  • Performance of a contract with you
  • Legitimate interests
Being efficient about how we fulfil our legal and contractual duties.
To manage payments or collect and recover money owed to us
  • Identity
  • Contact
  • Transaction
  • Performance of a contract with you
  • Legitimate interests
To recover any debts owed to us
To manage our relationship with you, including notifying you about changes to our terms or privacy notices
  • Identity
  • Contact
  • Transaction
  • Performance of a contract with you
  • Necessary to comply with a legal obligation
  • Legitimate interests
To keep our records up to date
To manage relationships with our suppliers
  • Identity data
  • Contact data
  • Legitimate interests
Developing services, and what we charge for them.

To assess the health of our relationships with business contacts

To administer and protect our business and our website
  • Transaction
  • Technical Usage
  • Legitimate interests
Running our business, provision of administration and IT services, network security
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
  • Identity
  • Contact
  • Marketing and communications
  • Usage
  • Profile
  • Legitimate interests
To study how customers use our services, to develop them, to grow our business and to inform our marketing strategy
To use data analytics to improve our website, products / services, marketing, customer relationships and experiences
  • Technical
  • Usage
  • Profile
  • Legitimate interests
To define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy
To make suggestions and recommendations to you about services that may be of interest to you
  • Identity
  • Contact
  • Marketing and communications
  • Technical
  • Profile Usage
  • Legitimate interests
To develop our services and grow our business

6. Who we share your personal information with

We may share your personal information with any of the following organisations, for the purposes of providing the products and services which you have requested from us:

  • Agents and advisers that we use
  • Credit reference agencies as part of any anti-money laundering and conflict checks